Privacy Policy

1. Scope and Purpose

This policy applies only to your use of ILLBEOKAY on supported mobile platforms. It covers app usage, content browsing, support requests, advertising, analytics, and any features that help us operate and improve the App.

2. Important Wellbeing Notice

ILLBEOKAY provides inspirational and supportive content only. The App does not diagnose, treat, prevent, or cure any medical or mental health condition. If you are in danger, thinking about self-harm, or experiencing a crisis, contact local emergency services or a qualified crisis support provider immediately.

3. Information We Collect

4. How We Use Information

• To operate the App and provide quotes, stories, categories, saved content, and related features.
• To improve content quality, category organization, performance, and reliability.
• To respond to support, feedback, and privacy requests.
• To understand app usage trends using analytics.
• To detect crashes, errors, abuse, fraud, or security issues.
• To display ads and measure ad performance, where applicable.
• To comply with legal obligations and platform requirements.

5. Third-Party Services

ILLBEOKAY may use third-party services to provide analytics, crash reporting, cloud features, advertising, and platform functionality. These services may include:

Third-party services process data according to their own privacy policies. Google's privacy policy is available at policies.google.com/privacy.

6. Advertising Choices

If ILLBEOKAY displays ads, you may limit personalised advertising through your device settings. On Android, go to Settings → Google → Ads. On iOS, go to Settings → Privacy & Security → Tracking. Opting out of personalised ads does not remove ads; it changes how ads are selected.

7. Data Sharing

We do not sell your personal information. We may share limited data with service providers that help us operate the App, comply with law, prevent abuse, analyze performance, or display ads. We may also share aggregated or de-identified data that does not reasonably identify you.

8. Data Retention

• Analytics and usage data may be retained for up to 24 months.
• Crash and diagnostic logs may be retained for up to 90 days.
• Support emails may be retained for up to 12 months after resolution.
• Advertising identifiers are handled according to advertising provider retention rules and your device settings.

9. Children’s Privacy

ILLBEOKAY is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal data. You may also withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

11. Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration. No digital service can be guaranteed to be fully secure, but we work to protect user data responsibly.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in the App, legal requirements, or our data practices. The latest version will be posted on this page with an updated date.

13. Contact Us

For privacy requests, please include the subject line “Privacy Request – ILLBEOKAY”.